I couldn't reach my ear phones and the attendant found a pair in upper class and brought it to me without attitude. Once on the flight in the back of the plane the complementary food and beverage items were meager, as expected, but the flight attendants service we generous! I was offered a full can of diet coke because I said I was thirsty. What did surprise me was the sincere courtesy with which the agent handled my request and delivered the "bad" news. What was not surprising was that I was denied as the flight was full and there were FF status fliers in the wait list already.
I wasn't entitled or hold status with United but it never hurts to ask. This crew was honestly different! At check in I requested a emergency row or bulkhead seat.
I come as self contained as possible and lay low. Pros: "When I travel economy I have come to expect indifferent tolerance by the flight crew.
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